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Shipping & Returns Policy
SHIPPING via Royal Mail
Please note: All orders will be shipped within 24-48 hours after purchase
UNITED KINGDOM: £4 (2-4 working days) Next Working Day: 8.70 GBP
EUROPE: 8.95 GBP (Up to 5-7 working days)
INTERNATIONAL: 13.50 GBP (Up to 10 working days, however the delivery date may exceed the 10 days in some cases due to customs in some countries, Lysander Swim will not be held responsible on any delays )
RETURNS & EXCHANGES
Should you need to return you have 14 days as of 2 days after the parcel has been sent
Items must be in original condition, unwashed, swing tags still in place and bottoms must still have hygiene sticker attached. The wet bag and scrunchy must be included with return. If the return doesn’t meet these standards then a refund/exchange will not be granted and item will be sent back to the customer.
Shipping charges are non refundable, and unfortunately postage costs for returns & exchanges are NOT covered by Lysander Swim. Any missing parcels that do not reach returns address is at the responsibility of the customer.
International returns please note: When returning, please mention to courier that you would like to keep custom charges low.
After a successful return money will take 3-5 days to reach your account from the day we have received the items.